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Refund policy

If you have a problem with your order we will work to fix it!

Please note food items and custom products cannot be returned for a refund, store credit, or replacement unless defective. Non edible products can be returned within 14 days of purchase.

Please send an email to customer service through our Contact Us page or open a new chat window in your browser to speak with one of our staff now.

Corporate orders or custom orders that contain 20 items or more can only be canceled if the order has not been in production.


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