Shipping policy

General

• All bouquets are shipped and delivered by FedEx or USPS. They are not hand-delivered like live flowers from a local florist.
  
• Cutoff time is 2 PM Pacific Time
  
• Packages cannot be scheduled to arrive at a specific time of day.
  
• Ship-to addresses cannot be changed once the item has shipped.
  
• Orders delivered by the "end of the day" may arrive as late as 11 pm on the estimated delivery day.
  
• The day the order is shipped is not considered a full business day, nor is the weekend.
  
• APO/FPO (armed forces address) orders can take up to 14 days for delivery.
  
• Shipping delivery dates are estimates only, they are not guaranteed. 
  
• What does estimated delivery mean? 
  

Shipping Services

• ECONOMY SHIPPING: Estimated Arrival 4-6 Business Days 
• STANDARD SHIPPING: Estimated Arrival 2-3 Business Days 
• EXPRESS: Estimated Arrival 2 Business Days
• RUSH: Estimated Arrival 1 Business Day

• BUY NOW, SHIP LATER: The arrival date must be at least 5 days from now.
  After purchase, please email us your ideal delivery date. Delivers Mon - Fri only.

Shipping to a Business

• Depending on the size of the business, packages will be delivered to the reception, mailroom, or the person/office designated for receiving mail and not hand-delivered to your recipient.
• Packages are generally delivered to business addresses during their normal business hours, Monday-Friday. Packages cannot be scheduled to arrive at a specific time of day.
• Some businesses can take up to 24+ hours to distribute mail internally, so If you need your gift delivered on a certain day to your recipient, we recommend letting the business know about the incoming shipment and asking them to distribute it immediately.

International Shipping

We currently offer shipping of our products throughout the United States. If you want to ship to another region or country, please sign up to our newsletter and we will send out a notification as our products become available elsewhere.